Support or service extremely slow or lacks completely, which is totally unacceptable and will stain this otherwise excellent value for money product. Notwithstanding Direct Mail itself incorporates many formatting tools, I have experienced many times the email messages look totally different upon arrival in the target's mailbox. Importing Word for Mac files and images into Messages results in loss of formatting. Still showing growing pains when trying to create more subtle mail messages. "An excellent direct mail program for Mac OS X, offering intuitive ease of use. All I wanted to do was send occasional bulk emails with heavy HTML, CSS and embedded image content, and Direct Mail was the perfect solution for me." The versatile import command accepts mailing lists in CSV format, which is very convenient. A simple, easy-to-use interface makes Direct Mail a snap to use with no learning curve. "This is one of the best values in shareware.
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